Velkibd Pro Privacy Policy – Our Commitment to Protecting Your Information

1 Introduction & Applicability

Velkibd Pro places the highest importance on the privacy of all its members and users. This Privacy Policy applies to the Velkibd Pro website, mobile application, and all related services.

By creating an account on Velkibd Pro or using our platform, you are considered to have agreed to this Privacy Policy. We encourage you to read it carefully before registering.

2 Types of Data Collected

Velkibd Pro collects various types of information, broadly divided into two categories: information you provide directly, and information collected automatically.

Personal Identification Information:

• Full Name & Date of Birth
• Email address and mobile number
• Residential Address
• National ID or passport number (for KYC verification)

Financial Information:

• Mobile Banking Account Number (for deposits & withdrawals)
• Bank Account Details
• Transaction History

Usage Data:

• Gaming Activity and History
• Duration of Platform Usage
• Favourite Games & Betting Patterns

Technical Information:

• IP Address
• Device type and operating system
• Browser Type & Version
• Cookies and Local Storage Data

3 How Data Is Collected

Velkibd Pro collects information through the following methods:

Data Collection Methods	When It Is Collected	Purpose
Registration Form	At the time of account registration	Identity Verification & Account Creation
KYC Process	Prior to withdrawal	Age & Identity Verification
Automatic Logging	Time Spent on the Platform	Security & Service Improvement
Cookies	During a website visit	Saving Preferences & Enhancing Experience
Payment Gateway	Time of Transaction	Secure Payment Processing

4 How Your Information Is Used

Velkibd Pro uses your information solely for the purposes listed below. Your data is never used for any unauthorized purpose.

• Account Management: Keeping your account active, processing transactions, and ensuring payouts
• Identity Verification: Completing the KYC process to prevent fraud and illegal activity
• Customer Support: Resolving your questions and complaints
• Sending Relevant Offers: Informing you about bonuses and promotions tailored to your preferences
• Ensuring Security: Detecting suspicious activity to keep accounts secure
• Fulfilling Legal Obligations: Compliance with Regulatory Requirements
• Platform Development: Analysing user experience to improve service quality

5 Data Sharing Policy

Velkibd Pro does not generally share your personal information with anyone. However, in certain specific circumstances, limited data may need to be shared:

When Data May Be Shared:

• Payment Provider: Only the information required to complete a transaction is shared with the payment gateway
• Law Enforcement Agencies: Velkibd Pro may be required to disclose information to regulatory authorities by court order or legal requirement.
• Technology Service Provider: Limited data may be shared with trusted technology partners for platform operations; however, they are bound by strict confidentiality agreements.

Under no circumstances does Velkibd Pro sell or transfer your information to any third party for marketing or advertising purposes.

6 Cookie Policy

The Velkibd Pro website uses cookies. Cookies are small data files stored in your browser that help recognize you on your next visit.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and the core functionality of the platform
• Functional Cookies: Used to remember your language, theme, and other preferences
• Analytical Cookies: Helps analyze how users interact with the platform in order to improve our services

You can disable cookies from your browser settings, though doing so may affect the functionality of certain platform features.

7 Data Retention & Deletion

Velkibd Pro retains your data for as long as your account remains active or as needed to provide our services. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

• Active Account Data: retained for as long as the account remains active
• Transaction Records: minimum 5 years (as required by financial regulations)
• KYC documents: up to 5 years after account closure
• Communication History: up to 3 years

After the applicable retention period, Velkibd Pro automatically deletes data securely, or does so upon a member's request.

8 Your Rights

As a Velkibd Pro member, you have several rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes
• Right to Opt Out of Marketing: You may unsubscribe from promotional emails or notifications at any time

To exercise any of these rights, please contact the Velkibd Pro support team. We will typically respond to your request within 30 business days.

9 Children's Privacy

Velkibd Pro is an adults-only platform and is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

If Velkibd Pro becomes aware that personal data of a minor has been collected inadvertently, it will promptly delete that data and close the associated account.

10 Policy Changes

Velkibd Pro reserves the right to update or amend this Privacy Policy as needed. Members will be notified of significant changes via email or platform notifications.

The last updated date is shown at the top of this page. Visiting this page regularly will keep you informed of the latest policy. Continued use of Velkibd Pro after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, you can reach our support team via live chat or email. The Velkibd Pro support team is always ready to assist you.